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Stream Dock Device Not Detected after Firmware update

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发表于 2025-2-27 05:53:35 | 显示全部楼层
I have had the same problem... icons do not go onto the console at all.. most usb slots make it disconnect and reconnect over and over and OVER again... very frustrating.. can we please get a fix for this please and just post it here.

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发表于 2025-2-27 06:07:51 | 显示全部楼层
i have used the usbtreeview from the discord and the device wont show up OR the 2nd one that was sent to me and have used multiple data cables.. still nothing.

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发表于 2025-2-27 11:11:34 | 显示全部楼层
graksjoe001 发表于 2025-2-27 06:07
i have used the usbtreeview from the discord and the device wont show up OR the 2nd one that was sen ...

What is the CPU model of your computer? Also, does the startup logo appear when plugged in? Have you ever tried connecting only our device and not connecting any other USB devices? Also, have you taken pictures of the product and software and sent them out for us to take a look.

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发表于 2026-6-19 11:38:13 | 显示全部楼层
Hi, I have the same problem, I can't update the firmware's Keyboard.

I've a Mirabox K1 Pro, but when I try update on ouw software notificated me, have a error conection, I sent you a E-mail for that problem but don't have respose get.

can you help me ??'

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发表于 6 天前 | 显示全部楼层
Zenttsei 发表于 2026-6-19 11:38
Hi, I have the same problem, I can't update the firmware's Keyboard.

I've a Mirabox K1 Pro, but whe ...

May I ask what is the version number of the software you are using, and what is the firmware version displayed on your device in the software? Could you please take a screenshot of the update prompt and send it to us for analysis

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发表于 6 天前 | 显示全部楼层
dockkey2023 发表于 2026-6-22 09:26
May I ask what is the version number of the software you are using, and what is the firmware versi ...

Version ||  3.10.202.0512
Firmware || V3-K1_PRO.03.010 to V3-K1_PRO.03.013

I cant upgrade to V3-K1_PRO.03.013...

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发表于 5 天前 | 显示全部楼层
Zenttsei 发表于 2026-6-22 17:59
Version ||  3.10.202.0512
Firmware || V3-K1_PRO.03.010 to V3-K1_PRO.03.013

Are you using K1 Pro on Windows? Can we analyze the information prompted when upgrading is not possible?

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发表于 5 天前 | 显示全部楼层
dockkey2023 发表于 2026-6-23 15:45
Are you using K1 Pro on Windows? Can we analyze the information prompted when upgrading is not pos ...

I ussed Windows my friend and yes I use K1  pro

When I bought the keyboard, more than half of the RGB lighting didn't work. The seller told me a firmware update would fix it but never actually provided the update, and now I can't update it myself.

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发表于 5 天前 | 显示全部楼层
Zenttsei 发表于 2026-6-23 16:20
I ussed Windows my friend and yes I use K1  pro

When I bought the keyboard, more than half of the ...

The K1 Pro software can update firmware. What is your firmware number and the version number of the software you are using? Please also send us the firmware number together

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发表于 4 天前 | 显示全部楼层
dockkey2023 发表于 2026-6-23 17:16
The K1 Pro software can update firmware. What is your firmware number and the version number of th ...

Versión || 3.10.202.0512
Firmware || V3-K1_PRO.03.010
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